About Me

As a Data Scientist at Ford Motor Company, I have leveraged my expertise in machine learning and data science to tackle complex challenges in the automotive industry. My contributions include the development of AI-driven solutions that optimize customer experiences, such as a generative AI-powered search engine for call center agents, which reduced response time by 60%, and a recommendation engine that decreased call durations by 20%. Additionally, I have led initiatives utilizing explainable AI and natural language processing (NLP) to extract valuable insights from large-scale data, resulting in measurable improvements in both customer satisfaction and operational efficiency.

My passion lies in transforming complex data into actionable insights that drive business value. From enhancing user experience to optimizing marketing and strategy through data-driven decision-making, I have built and deployed scalable solutions that deliver impactful results. With a deep focus on aligning data science with business goals, I continuously strive to improve both customer outcomes and operational performance.

You can explore my publications and research on my Google Scholar profile, and view my code contributions on GitHub (@A-Ghaderi). If you’re interested in discussing these topics further, feel free to reach out!